Pumpalarm.com Celebrates Over a Decade of Innovation in Residential Pump Monitoring
Indianapolis-based company provides cellular-based monitoring solutions protecting homes from water damage since 2013.
INDIANAPOLIS, IN, UNITED STATES, October 22, 2025 /EINPresswire.com/ -- Pumpalarm.com, a provider of residential pump monitoring systems, has been delivering cellular-based monitoring solutions for over a decade. Established in 2013, the company addresses gaps in home water damage prevention through technology that maintains functionality during power outages.
Water damage represents a persistent challenge for homeowners, particularly in areas where sump pumps serve as primary defense mechanisms. Traditional Wi-Fi-based monitoring systems cease operation when power fails, creating vulnerability during the conditions when protection proves most necessary. Pumpalarm.com developed solutions utilizing cellular technology to maintain monitoring and alert capabilities regardless of power status.
The company emerged from expertise accumulated through OmniSite, an affiliate entity that designs monitors for municipalities nationwide. This background, spanning over two decades in the monitoring industry, informed the development of residential applications. According to Mr. Tom Ward, President and CEO, the company identified specific needs within the residential sector that existing solutions failed to address adequately.
"PumpAlarm.com is very responsive to their customers and they put out a quality product with easy-to-understand instructions and installation procedures," stated John K., a customer who has utilized the monitoring systems.
The core distinction of Pumpalarm.com systems lies in cellular connectivity rather than Wi-Fi dependence. During power failures—often concurrent with weather events that increase water intrusion risk—cellular-based systems continue transmitting alerts to homeowners. The technology enables text and email notifications about detected issues, including power outages and high water levels.
Products incorporate battery backup systems and multiple sensors. Sal G., another customer, described the system: "The PumpAlarm is just what I was looking for to protect our just finished basement from potential water damage. With two sensors, power outage detection, and battery back up it gives you a sense of security. Easy install, setup, and clear text messages."
The company's monitoring solutions operate continuously, providing alerts when issues arise. Installation procedures were designed for residential implementation without requiring specialized technical expertise.
Pumpalarm.com products include a one-year warranty covering defects in materials and workmanship under normal use conditions. The warranty process requires customers to obtain a Returned Material Authorization (RMA) number before returning products for evaluation. The company repairs or replaces covered items at its discretion.
Service activation occurs through the company's website. Cellular service operates for twelve months from activation or until 600 text messages are sent, whichever occurs first. The company employs automatic billing for service renewal, notifying customers before charging provided payment methods.
The company offers a money-back guarantee on cellular service for the lower 48 states and Hawaii if cellular reception proves unavailable at installation locations. Customers must contact the company within 30 days after product delivery to utilize this guarantee.
Steve K., a customer utilizing the systems, noted: "PumpAlarm and sensors are a sigh of relief."
Products are designed, built, and tested in the Midwest. The company maintains manufacturing operations in the United States, specifically Indianapolis, Indiana. In 2024, DriBot, LLC acquired Pumpalarm.com's products and brands. DriBot, formed in 2018, focuses on home flood prevention through the DriBot Home Flood Prevention Appliance and related monitoring technologies.
The acquisition expanded the range of monitoring options available to customers requiring reliable systems for property protection. Both entities share a focus on remote water monitoring technology applied to residential contexts.
Pumpalarm.com states its mission as providing monitoring solutions that ensure safety, efficiency, and peace of mind for customers. The company's approach prioritizes products that safeguard homes, businesses, and communities from risks associated with pump failures and water damage.
Customer support remains accessible through telephone and email channels. The company emphasizes responsiveness to customer needs and product reliability. Values articulated by the company include customer priority, dependable performance, and contribution to community wellbeing through solutions protecting homes and the environment.
Products are intended for residential use and were designed and tested specifically for residential purposes. The company characterizes its offerings as convenience items supplementing—rather than replacing—normal maintenance and proper upkeep of monitored equipment or property.
For more information, visit the Pumpalarm.com online shop at www.pumpalarm.com/shop, call +1 888-454-5051, or read more insights on the company blog.
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About PumpAlarm.com
PumpAlarm.com is a leading provider of remote monitoring solutions for residential and commercial applications. The company's mission is to empower users with the tools and technology they need to stay connected to their critical assets, prevent costly problems, and ensure peace of mind. PumpAlarm.com is committed to innovation and excellence, developing cutting-edge solutions that are reliable, affordable, and easy to use.
Contact:
203 West Morris St
Indianapolis, IN 46225
USA
Notes to Editors:
• To arrange an interview with Tom Ward, President and CEO of PumpAlarm.com, please contact the company directly at +1 888-454-5051.
• PumpAlarm.com offers a 1-year warranty on all its 4G devices.
• The company provides a money-back guarantee on its service within the lower 48 states and Hawaii.
End of Press Release.
Tom Ward
Pumpalarm.com
+1 317-694-0207
email us here
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